Brisbane Beauty Lab now have flat rate shipping of $5.
95% of parcels will be shipped via Couriers Please. We still utilise Australia Post for a small number of orders.
Please allow 7 BUSINESS days for delivery of your order from the day you receive the shipping notification. If your order is sent via Australia Post, you will be notified of this and we ask that you allow 7-14 Business days.
We experience a large volume of orders on any given day and they are processed via the order that they come in. Regardless of whether you live in the local area to our office, your order will be processed in sequence and sent out accordingly. We process all orders within a maximum of 3 BUSINESS days.
Please note that we do not send out individual tracking numbers. We are working hard with our delivery partners to integrate our systems so that tracking numbers can be automatically sent in bulk. In the meantime, if you have not received your order by 7 BUSINESS days, please contact us and we can follow up immediately.
Couriers Please automatically marks your parcel with an ATL (authority to leave) so you don't need to be home to receive your order. Just be sure to let us know if you would prefer to sign for it by leaving us a note with your order.
Thankyou for your support, it is greatly appreciated.